As a business owner, you can encourage customer feedback on your product using your Bumpa website. Reviews are a very effective way of attracting new customers. When a customer gives your product a review, it boosts the confidence of prospective customers and encourages them to patronize you.
For a customer to leave a review, they have to be logged in and then select the product that was purchased earlier. There are two ways of leaving a review on your website;
Method One - Through the customer Profile
These are the steps;
- After a successful purchase, the customer should click on their profile icon on the website and click on "my account"
- Click pending Reviews - This lists all the products a customer has purchased from your website
- Then the customer can easily click on "rate this product"
- Then fill out the review and click the button to submit
Method Two - Directly on the Product Details
- After a successful purchase and the customer is logged in, they can search for the product they bought and select it
- Click on Write a Review to leave a review.
- Write the review and give a rating
- Click on Submit to save.
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