Editing Orders and History

Editing Orders and History:

Customers and merchants may need to make changes to an order after it has been created or placed. The Edit feature simplifies this process, ensuring that adjustments can be made smoothly while maintaining consistency. 

The edit order feature has been improved to enable merchants to monitor edited orders. This includes the ability to record payments for increased or modified order items, collect payments on edited items, and track refunds for deducted items. The order history shows the previous versions of edited orders along with timestamps, which ensures all modifications made to orders are properly tracked.

Viewing Order History:

We've improved the order history feature to keep track of every change made to an order. Each time you edit an order, the history will be updated, allowing you to view all previous edits. This ensures the integrity and accuracy of your records. The order page will always display the most current version by default, making it easy to see the latest updates and maintain up-to-date order information.

To view an edited order:

1. Click on the Order Details Page (the order details will show “Edited” if you are on the old web app version) as shown in the image with step 1 below.

2. Next, click "View Latest Version" to display the order history, which will include the dates and times the edits were made as shown in step 2  below.

Note: If you are on the new version, the order number will appear serially as shown below: