Managing Staff Account

As a store owner, you can now add a staff (i.e. Store Manager, Rep, Storekeeper, Sales Rep, etc.) working for you or your partner with their personal login account to access your Bumpa admin panel and make running the business easier.

With the Staff Account feature, you can assign roles and privileges to help manage your inventory, transactions etc. 

Each staff you invite will have permission to manage your store but will not be able to view or manage analytics or invite additional staff members. 

Note: This feature is available only on the Bumpa Pro and Growth plans.

How to Add Staff 

Only you (the store owner) can create staff accounts by sending an invitation to a staff member:

• Login to the app
• Click the More page

• Click Staff Account

• Click the Plus (+) button

• Input Role Label

• Input full name

• Input email address

• Input phone number

• Assign Location (This is for customers on the Growth plan)

Note: You can select more than one location

• Toggle the permissions to assign permissions to the staff

• Click Continue

• Click Invite Staff

An email invitation to create an account and join your team will be sent to the new staff member. The invitation email has the subject “Staff Invitation’’.

Note: You can only add up to 3 staff accounts.

How to Edit Staff 

• Login to the app
• Click the More
• Click Staff Account

• Click the staff you would like to edit

• Click edit profile

• Edit the role, name or phone number

• Toggle the permissions to edit them

• Click save

Note: Staff email cannot be edited

How to Remove Staff 

As a precautionary measure, you should periodically revise the list of your store’s staff accounts and remove the staff members you do not work with anymore.

To remove a staff account:

• Login to the app

• Click the More page 

• Click Staff Account
  

• Select the staff you would like to remove 

• Click remove

• Click remove staff

The staff member will no longer have access to your store.

How to view a Staff's activity

• Login to the app
• Click the More
• Click Staff Account
• Select the staff you would like to view
  
• Click View all

How to View a Staff's Login Activity

• Login to the app
• Click the More
• Click Staff Account
• Select the staff you would like to view
• Click View Login Activity

How to purchase more Staff  Slots

Managing your business effectively often requires teamwork, and having enough staff slots is crucial for delegating tasks and responsibilities. If you’ve exhausted your available staff slots and need to add more staff to your team, here’s how you can get extra staff slots: 

• Login to the app
• Click the More
• Click Staff Account
• Click Get more slots
• Input the number of slots
• Click Continue
• Click Pay
• Select a Payment method and make payment

Note: A staff slot costs 20,000 naira but the slot cost and expiration are calculated based on your current billing cycle 

How to Accept a Staff Invitation

An email will be sent to the staff email address provided to accept the invitation. The staff member will need to: 

• Download the Bumpa app on Playstore or Appstore

• Accept the invitation by clicking on the Join (store name) green button 
  

• The staff will be redirected to the Bumpa app to create a password 
  

• Login to the Bumpa app with the registered email and password

Note: A Staff invitation lasts for only 7 days from the time of the invitation